PRIVACY POLICY

At Mama Agarbatti, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, share, and protect your data when you use our website to purchase spiritual incense sticks.

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information:
  Your name, email address, phone number, delivery address, and payment information.

• Browsing Information:
  Details about how you use our website, including pages visited, products viewed, and purchase history.

• Device Information:
  Information such as your IP address, browser type, and device details to improve your experience on our platform.

• Cookies:
  We use cookies to track your activity and preferences to enhance your browsing experience.

2. How We Use Your Information

We use your personal data to:

• Process Orders:
  To take, confirm, and fulfill orders and process payments.

• Provide Customer Support:
  To assist with any questions or issues regarding your order or experience on our platform.

• Send Updates and Offers:
  To inform you about new products, special offers, and promotions (you can opt-out at any time).

• Enhance Your Experience:
  To improve website functionality, personalize your experience, and offer recommendations based on your preferences.

• Improve Security:
  To protect against fraud and unauthorized activities on our platform.

3. Information Sharing

We respect your privacy and only share your data when necessary:

• Third-Party Service Providers:
  We may share your information with trusted third parties (like payment processors and delivery services) to fulfill your orders.

• Legal Obligations:
  Your data may be shared if required by law or to protect the rights and safety of Mama Agarbatti and its users.

• Marketing Partners:
  We may share non-personally identifiable information with marketing partners to offer tailored promotions.

4. Data Security

We take data security seriously and implement appropriate measures to protect your information:

• Encryption:
  Your payment details are processed through secure, encrypted methods.

• Access Control:
  Only authorized personnel can access personal data, ensuring your information remains confidential.

• Regular Monitoring:
  We continuously monitor our systems for vulnerabilities and take steps to safeguard your data.

5. Your Choices

We believe in giving you control over your information:

• Access and Update Information:
  You can review and update your personal details through your account settings.

• Opt-Out of Marketing:
  You can unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly.

• Disable Cookies:
  You can choose to disable cookies through your browser settings, though this may limit some website functionalities.

6. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices. Any updates will be posted on this page, and significant changes will be communicated to you through email or website notifications.

By using Mama Agarbatti’s website, you agree to the collection and use of your information as described in this policy. If you have any questions or concerns about your privacy, please feel free to contact us.

This privacy policy ensures transparency and protection of your customers’ data while promoting trust in your Mama Agarbatti brand.